Privacy Policy
Last updated: January 1, 2025
TechProwexa (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read it carefully. By using TechProwexa, you agree to the practices described herein.
1Information We Collect
We collect information you provide directly to us and information collected automatically as you use our platform.
1.1 Information You Provide
- Account data: name, email address, password (hashed), and profile picture when you register.
- Payment data: billing address and payment method details (processed by Stripe / Razorpay — we do not store full card numbers).
- Communications: messages you send to our support team, forum posts, and course reviews.
- Profile data: bio, social links, or learning preferences you choose to add.
1.2 Automatically Collected Data
- Usage data: pages visited, videos watched, time spent, and click events.
- Device data: IP address, browser type and version, operating system, and screen resolution.
- Cookie data: see Section 4 for details.
2How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate your identity.
- Process purchases and deliver course access.
- Personalize your learning feed and recommend courses.
- Send transactional emails (receipts, password resets, certificate notifications).
- Send marketing communications where you have opted in (you can opt out at any time).
- Improve platform features through aggregated analytics.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with applicable legal obligations.
3Information Sharing
We do not sell your personal information. We share data only in the following circumstances:
- Service providers: We share data with vendors who help operate our platform (payment processors, cloud hosting, email delivery, analytics). They are contractually obligated to protect your data.
- Instructors: Course instructors see aggregate enrollment data but not your personal contact information.
- Legal requirements: We may disclose information if required by law, court order, or to protect rights and safety.
- Business transfers: If TechProwexa is acquired or merged, your data may transfer to the successor entity under the same protections.
5Data Security
We implement industry-standard safeguards to protect your information, including TLS/HTTPS encryption in transit, bcrypt password hashing, and access controls that limit who can view personal data. However, no method of electronic storage or transmission is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorised access.
6Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdrawal of consent: Withdraw consent at any time where processing is consent-based.
To exercise any of these rights, email us at privacy@learnifypro.com. We will respond within 30 days.
7Children's Privacy
TechProwexa is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it without delay.
8Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by displaying a prominent notice on our platform prior to the change becoming effective. The “Last updated” date at the top of this page indicates when the most recent revision was made. Continued use of TechProwexa after changes take effect constitutes your acceptance of the revised policy.
9Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
You may also use our contact form for general enquiries.